Commitment to Privacy

Protecting your privacy and the confidentiality of your personal information has always been fundamental to the way we do business within Lancer Group International. We strive to provide you with the best customer service. To us, that includes treating you fairly and with respect. This Privacy Code informs you of our policy on privacy, and tells you about the ways we ensure that your privacy and the confidentiality of your info are protected.

 Our Privacy Policy

Our privacy policy applies to personal customers, including individuals carrying on business alone or in partnership with other individuals. It consists of 10 key principles:

PRINCIPLE 1: ACCOUNTABILITY We responsibly maintain and protect the information we have about you.

PRINCIPLE 2: IDENTIFYING PURPOSES The purpose for which your information is being collected will be explained to you either before or when it is collected.

PRINCIPLE 3: CONSENT We will obtain your consent to collect, hold, use and disclose your information.

PRINCIPLE 4: LIMITING COLLECTION We will limit the information we collect to what is needed for those purposes The Discovery/Lancer Group has identified.

PRINCIPLE 5: LIMITING USE, DISCLOSURE AND RETENTION We will use and disclose your information only for the purposes we have identified, or when it is required or permitted by law.

PRINCIPLE 6: ACCURACY We strive to keep your information as accurate, complete and up to date as possible.

PRINCIPLE 7: SAFEGUARDS We protect your information with appropriate safeguards and security measures. Our employees and service providers only have access to your information for the identified purposes and access is permitted only to the extent necessary for such purposes. In addition, we have taken several measures to protect your information, such as restricting physical access to our offices and using computer passwords and file encryption for on-line activities.

PRINCIPLE 8: OPENNESS Upon your request, we will provide you with specific details about our information handling policies and procedures. Contact credit@lancergroup.com or view the policy on our website at www.lancergroup.com for more information.

PRINCIPLE 9: ACCESS We will give you access to the information we have about you. You may check the accuracy of your information and amend it as appropriate. Accuracy is important to us. Please inform us of any errors in our information about you as soon as you are aware of them so that we may immediately correct our records. If the accuracy of information is in dispute, we will note it in our records.

PRINCIPLE 10: CHALLENGING OUR COMPLIANCE We will investigate and respond to your concerns about any aspect of our handling of your information.